TATU Highway Group Website Privacy Policy
Introduction
Your trust is of utmost importance to us, and we deeply understand the significance of your personal information. We will collect your personal information within the reasonable and necessary scope in accordance with legal and regulatory requirements. We will make every effort to prevent the leakage, damage, or loss of your information through reasonable and effective information security technologies and management processes, and take corresponding security protection measures. In view of this, the official website service provider of TATU Highway Group Co., Ltd. (hereinafter referred to as "TATU Highway Group" or "we") has formulated this Privacy Policy (hereinafter referred to as "this Policy") and hereby reminds you to pay attention to the following:
This policy applies to the official website of TATU Highway Group Co., Ltd. in China (http://tatugroup.cn/).
It is important to note that this Privacy Policy does not apply to services provided to you by third parties. For example, if you are redirected to a third-party website through http://tatugroup.cn/, the personal information you provide to that third-party service provider will not be subject to this policy. Similarly, when you are redirected to other websites associated with TATU Highway Group (such as the TATU Highway Group Co., Ltd. website) through http://tatugroup.cn/, the TATU Highway Group official website will not collect personal information you provide on those other associated websites. The collection of such information will be subject to the respective website's privacy policy and user agreement.
In this Privacy Policy, "personal information" refers to data that can identify a specific individual, either by the information itself or by associating it with other information.
We will strictly adhere to this Privacy Policy when collecting and using your personal information.
Please note that if you are a business user, your email address, company contact information, etc., may not be considered personal information. Non-personal information will be protected in accordance with the agreement signed by both parties and is not subject to this policy.
Before agreeing to this Privacy Policy and using any products or services displayed on the Tatu Road Industry Group website, please carefully read and thoroughly understand this Privacy Policy, especially the clauses in bold or underlined. If you have any questions about this Privacy Policy, you can contact Tatu Road Industry Group customer service (021-550-59031) or via the TATU Highway Group email address (info@tatugroup.com).
If you are a minor under the age of 18, please read this policy with the supervision of your legal guardian, and pay special attention to the terms of use for minors.
This privacy policy primarily explains to you:
1. Website Statement;
2. What information do we collect from you?
3. How we use your information;
4. Under what circumstances will we share your information?
5. How we store your information;
6. How we protect your information;
7. We solemnly promise;
8. Your rights;
9. How to protect the information of minors;
10. How can you contact us?
Website Statement
1.1 Intellectual Property Information Statement. Unless otherwise stated, all rights (including but not limited to intellectual property rights and trade secrets) to the products, technology, data, programs, layout design, patterns, processes, audio, video, and other information on this website belong to TATU Highway Group Co., Ltd. (hereinafter referred to as "TATU Highway Group" or "we"). Our rights are protected by the Civil Code of the People's Republic of China, the Copyright Law of the People's Republic of China, the Trademark Law of the People's Republic of China, the Patent Law of the People's Republic of China, the Anti-Unfair Competition Law of the People's Republic of China, and other laws, regulations, normative legal documents, and relevant international treaties. Any infringement of the above rights may result in you bearing corresponding civil, administrative, or criminal liability. The rights of third parties involved on this website remain with their respective owners.
Unauthorized use of the above materials and information is strictly prohibited without the express written consent of TATU Highway Group; otherwise, we will pursue legal action. For any related needs, please obtain prior written permission from TATU Highway Group. When accessing our website and using the software or drivers provided on the website, you must comply with the accompanying license agreement.
1.2 Statement of Liability for Force Majeure. TATU Highway Group shall not be liable for any losses caused by reasons beyond its reasonable control, including force majeure, government actions, and power/telecommunications outages, and you understand and acknowledge this. TATU Highway Group shall not be liable for any indirect losses and anticipated profits arising from this website and its use, including but not limited to loss of profits, loss of contracting opportunities, litigation costs, ancillary expenses, special expenses, and other similar incidental damages.
2. What information do we collect from you?
When visiting our website, please comply with the relevant laws and regulations.
We collect your personal information in accordance with the principles of legality, reasonableness, and necessity. When providing you with a specific service, we will clearly inform you of the information you will collect and its purpose. Depending on the service you choose, we may collect one or more of the following information in the following scenarios:
2.1 When you browse our website, we will collect your IP address, device information, browser, and province.
2.2 It is particularly important to note that standalone device information and service log information cannot identify a specific natural person. If we combine this type of non-personal information with other information to identify a specific natural person, or combine it with personal information, during the period of combined use, this type of non-personal information will be treated as personal information. Unless we obtain your authorization or otherwise stipulated by laws and regulations, we will anonymize and de-identify this information.
2.3 When you click "Join Us", you will be directed to http://tatugroup.cn/ or http://tatugroup.cn/. The services provided on these websites are independent of those provided on the official website of TATU Highway Group. The official website of TATU Highway Group will not collect or use the information you provide on these websites.
2.4 To improve the security of your use of the TATU Highway Group's official website, protect the personal and property safety of you or other users or the public from harm, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, and more accurately identify situations that violate laws and regulations or the relevant agreements and rules of the TATU Highway Group platform, we may use or integrate your device interaction information, network log information, and information that we have obtained your authorization or that we share in accordance with the law to comprehensively conduct identity verification, detection and prevention of security incidents, and take necessary recording, auditing, analysis, and handling measures in accordance with the law.
2.5 If the information you provide contains personal information of other users, you must ensure that you have obtained legal authorization before providing us with such personal information. If we use the information for other purposes not specified in this policy, or use information collected for a specific purpose for other purposes, or if we proactively obtain your personal information from third parties, we will obtain your consent in advance.
2.6 Exceptions to Obtaining Authorization and Consent: You fully understand and agree that we may collect and use your personal information without your authorization and consent in the following circumstances, and we may not respond to your requests for correction/modification, deletion, account cancellation, withdrawal of consent, or request for information:
2.6.1 Those related to national security and defense security;
2.6.2 Those related to public safety, public health, or major public interests;
2.6.3 Those related to judicial or administrative law enforcement, such as criminal investigation, prosecution, trial, and execution of judgments;
2.6.4 For the purpose of protecting your or other individuals' life, property, or other vital legitimate rights and interests, but where obtaining their consent is difficult;
2.6.5 Personal information that you have voluntarily disclosed to the public;
2.6.6 Collecting personal information from legally publicly disclosed information, such as legitimate news reports and government information disclosure channels;
2.6.7 As necessary for the execution and performance of relevant agreements or other written documents with you;
2.6.8 Necessary for maintaining the safe and stable operation of the products and/or services provided, such as detecting and handling product and/or service malfunctions;
2.6.9 Other circumstances as stipulated by laws and regulations.
3. How we use your information
3.1 TATU Highway Group respects and protects personal privacy. Regarding the personal information you voluntarily provide or that is generated when using this website, TATU Highway Group Co., Ltd. promises to collect and use it in accordance with the principles of legitimacy, legality, and necessity.
We will keep your personal data up-to-date and securely store or destroy it; we will minimize the collection and retention of your data as needed for the services we provide to you; and we will take appropriate technical measures to protect your personal information from disclosure, misuse, unauthorized access and disclosure.
3.2 We will use your information for the following purposes:
3.2.1 Provide other services you request in accordance with the purposes stated when we collected the information;
3.2.2 Maintain the integrity and security of our data technology systems for storing and processing your personal information;
3.2.3 Other uses with your permission.
3.2.4 It should be noted that the above usage methods cover the main ways we use your information. We may provide you with more diversified services from time to time by updating website pages, etc. TATU Highway Group Co., Ltd. has the right to seek your consent again in the form of signing an agreement, pop-up prompts, updating this policy, etc., when we need to use the information for other purposes not specified in this policy, or when we need to use the information collected for a specific purpose for other purposes, based on operational needs and user experience.
3.3 If TATU Highway Group Co., Ltd. intends to use your personal information for other purposes, or use information collected for a specific purpose for other purposes, we will inform you in a reasonable manner and obtain your consent again before using it.
4. Under what circumstances will we share your information?
We will not share your personal information with companies, organizations, or individuals other than TATU Highway Group Co., Ltd. and its affiliates, except in the following circumstances:
4.1 Sharing under legal circumstances: We may share your personal information with external parties in accordance with laws and regulations, the needs of litigation dispute resolution, or as required by administrative or judicial authorities in accordance with the law;
4.2 Sharing with Explicit Consent: We will share your personal information with other parties after obtaining your explicit consent;
4.3 Sharing with Affiliated Companies: To facilitate our provision of products and services to you and to protect the personal and property safety of other users or the public from harm, your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share necessary personal information, and such sharing will be subject to the purposes stated in this policy. If we share your sensitive personal information or if our affiliated companies change the purpose of using and processing personal information, we will seek your authorization and consent again.
5. How we store your information
Unless otherwise stipulated by law, TATU Highway Group platform will retain your information for the following periods:
5.1 The data we collect about you will be retained for a maximum of 6 months. After that period, the system will automatically delete the above information.
5.2 Your personal information will be anonymized and desensitized to form usable circulating data. TATU Highway Group's official website does not need to obtain your additional consent to store and use this data.
6. How we protect your information
6.1 We have taken industry-standard and reasonable security measures to protect your information and prevent your personal information from being accessed, disclosed, used, modified, damaged or lost without authorization.
However, please understand that there are inherent security risks associated with information transmission over the internet that are beyond the control of TATU Highway Group Co., Ltd. While TATU Highway Group will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of information transmitted through this website or otherwise via the internet; you assume all risks associated with any information transmission.
6.2 The Internet is not an absolutely secure environment. When using the TATU Highway Group website, we strongly recommend that you do not use communication methods not recommended by the TATU Highway Group website to send your information.
6.3 In the unfortunate event of a personal information security incident, we will inform you, in accordance with legal requirements, of the following: the basic circumstances and potential impact of the security incident, the measures we have taken or will take, suggestions for you to independently prevent and mitigate risks, and remedial measures for you. We will inform you of the relevant circumstances of the incident via email, letter, telephone, push notification, etc. If it is difficult to notify each individual data subject, we will take reasonable and effective measures to issue a public announcement. At the same time, we will also report the handling of the personal information security incident to the regulatory authorities as required.
7. We solemnly promise
7.1 Strict protection of personal data ownership. The company will never sell, rent, or illegally transfer the personal data of users, potential users, and web visitors in any form, including but not limited to names, contact information, identity information, and business consultation records. All collected personal information will only be used to provide users with legal and compliant services such as business consultation response, product service integration, and after-sales support. A multi-layered protection system will be established through technical encryption and access control to prevent the leakage, alteration, or loss of personal data.
7.2 Emails will only be sent to individuals who have authorized TATU Highway Group Co., Ltd. to send emails. When you inquire about products or send us emails, we will promptly provide feedback, help resolve your questions, or arrange for relevant staff to contact you.
7.3 Strengthen Spam Prevention and Management. TATU Highway Group will strengthen end-to-end monitoring of spam and establish a professional email sending and monitoring mechanism. On the one hand, it will strictly regulate the content and frequency of email sending, eliminating nuisance emails with no real value; on the other hand, it will introduce professional technical tools to monitor the email sending chain, promptly intercept abnormal sending requests, and establish a user feedback channel to quickly verify and handle spam issues reported by users, taking necessary technical and management preventative measures to maintain a healthy email communication environment.
7.4 Website Inquiry/Consultation. To improve our service quality and better understand customer needs, we will review your messages on this website and contact you to answer your questions. However, if your message contains insulting, defamatory, obscene, or other illegal or infringing content, you will bear corresponding legal responsibility. TATU Highway Group assumes no responsibility and has the right to delete such messages.
8. Your Rights
You have the right to manage your information, including:
8.1 Accessing your personal information:
8.1.1 If you wish to access or learn about the personal information we have collected about you, you can contact us at info@tatugroup.com.
8.2 Correct your personal information
If you find that we have made an error in processing your personal information, you have the right to request that we correct or supplement it. You can contact us at info@tatugroup.com.
8.3 Delete your personal information
You may request the deletion of your personal information by emailing info@tatugroup.com in the following situations:
8.3.1 If our processing of personal information violates laws and regulations;
8.3.2 If we collect and/or use your personal information without your explicit consent;
8.3.3 If our processing of personal information seriously violates our agreement with you.
If we decide to comply with your removal request, it will not affect your continued browsing and use of our website.
9. How to protect the information of minors?
9.1 Our products and services are primarily aimed at adults. When collecting personal information of minors with the consent of their legal guardians, we will only use or disclose legally collected personal information of minors as permitted by law, with the explicit consent of their legal guardians, or when necessary to protect the minors.
9.2 If we discover that we have collected personal information of a minor without the prior consent of their legal guardian, we will endeavor to delete the relevant data as soon as possible. If a legal guardian has reason to believe that a minor has submitted personal information to the TATU Highway Group website without their prior consent, please contact us to ensure that such personal information is deleted and that the minor unsubscribes from any applicable TATU Highway Group website services.
10. How to contact us?
10.1 If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise any rights, or if you have any requests to discuss with us, please contact our department responsible for handling personal information protection matters through the following methods:
TATU Highway Group Co., Ltd.
Address: Room 1202, 12th Floor, Building 28, No. 28 Dongfeng Road, Jinshui District, Zhengzhou City
Email: info@tatugroup.com
10.2 For security reasons, you may need to provide a written request or otherwise prove your identity. We will generally respond within 15 days. If you are dissatisfied with our response, especially if our handling of your personal information infringes upon your legal rights, you can also submit a request to our email address, and we will contact you as soon as possible to resolve the issue.
Please read the above terms carefully before accessing this website. By accessing this website, you agree to the above terms. If you do not agree to any of the above terms, please stop accessing this website.
TATU Highway Group Co., Ltd.
January 1, 2026 version
Effective January 1, 2026